Terms of Use
Last Updated: May 2023
Welcome to ReliableSite (the “Site”). The Site is owned and operated by Comparison Review Ltd. (”ReliableSite”, “we” or “us”). ReliableSite offers and presents accreditation information and certifications to comparison, reviews, quote and lead generated websites.
These terms of use (the “Terms”) govern your use of the Site and they also apply to you as a user of the Services, on behalf of the entity (such as the owners of the website) who receives our accreditation services. (collectively: the “Services”)
Please read these Terms of Use (the “Terms”) , Basic terms at https://reliablesite.org/terms-of-use/ , code of Advertising at : https://reliablesite.org/code-of-advertising-for-comparison-websites/ and our Privacy Policy at: ReliableSite.org/privacy-policy carefully. They govern your use of the Services. Certain features of the Services or certain content may be subject to additional terms and conditions, policies, or agreements (such as the agreement governing ReliableSite’s accreditation services and maintenance).
1. Agreement to Terms
By using our Services, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, please do not use the Services. We recommend that you print or save a copy of these Terms for future reference.
2. About the Services
ReliableSite offers an independent websites accreditation service, designed to ensure that the accredited websites meet certain standards of reliability and trustworthiness. An accredited website receives a ReliableSite seal that users can look for as an indicator of the website’s trustworthiness.
Our reviews are objective and unbiased. We conduct our accreditation Services under to the following guidelines:
• First and foremost, our accreditation Services are a supporting tool. They are not a substitute for your good judgement. Always conduct your own checks and make your independent choices.
• We aim to check transparency and better service to users and clients.
• We do not guarantee website owners that they will receive our accreditation seal or continue to hold it after receiving it.
• We charge websites and companies for the accreditation process and for maintaining our accreditation seal. However, paying us for the accreditation process does not guarantee that any certain website will be accredited by us.
• While we are making genuine efforts to review and verify websites’ trustworthiness, we do not guarantee that all accredited websites always meet our various review criteria.
• We do not review and compare all online services and websites.
• Our criteria for reviewing websites evolves and may change over time.
• A website not accredited by us may still align with our accreditation criteria.
• We do not review websites’ rankings.
• Our accreditation does not provide any indication on whether the accredited website is compliant with any applicable laws, rules and regulations.
3. Privacy Policy
Please refer to our Privacy Policy at: ReliableSite.org/legal/privacy-policy/ for information on how we collect, use, and disclose information from and of our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.
4. Changes to Terms or Services
From time to time, we will update these Terms. If the updates have minor (if any) consequences, they will take effect 10 days after we post a notice on the Site. Substantial changes will be effective 30 days after we initially posted the notice. If we need to adapt the policy to legal requirements, the updated policy will become effective immediately or as required by law.
Until the updated Terms takes effect, you can choose not to accept it and terminate your use of the Services. Continuing to use the Services after the updated policy takes effect means that you agree to all updates in the policy.
5. Who May Use the Services
5.1. Eligibility
You may use the Services only if you are 18 years or older and capable of forming a binding contract with ReliableSite (or, if you are a minor over the age of 13 years, you have your parent’s or guardian’s
permission to use the Services and your parent or guardian has read and agrees to these Terms on your behalf), and are not barred from using the Services under applicable law.
5.2. Registration and Your Information
If you want to use certain features of the Services, you’ll have to create an account (“Account”) and become a registered user (“User”). You can do this via the Site. It’s important that you provide us with
accurate, complete, and up-to-date information for your Account and you agree to update such information, as needed, to keep it accurate, complete, and up to date. If you don’t, we may suspend or terminate
your Account. We are under no obligation to verify the truth, accuracy, currency, or completeness of any information you provide, but we may do so in our discretion, and you hereby consent to such reasonable
inquiries and investigations as we consider appropriate to verify the information you provide. You agree that you shall not disclose your Account password to anyone or permit any other person to use your
Account and you’ll notify us immediately of any unauthorized use of your Account. You’re responsible for all activities that occur under your Account, whether or not you know about them.
We may, in our sole discretion, cancel or suspend your Account or reject, revoke, or require that you change or renew your Account information, at any time without notice or liability to you or any other
person. If your Account is suspended, cancelled, or terminated by ReliableSite, you may not create another Account without ReliableSite’s prior written consent.
5.3. Limitations
Although the Services may be accessed worldwide, not all features, products or services discussed, referenced, provided, or offered through or on the Services are available to all Users or in all geographic
locations, particularly those outside the United States. We make no representation or warranty that Services are appropriate or available for use in any particular location, and the Services are not available
in all languages or in all countries. You are solely responsible for complying with all applicable local laws related to your use of the Services.
We reserve the right to limit, in our sole discretion, access to any feature, product or service to any User or geographic area. Any offer made on the site for any feature, product or service is void where
prohibited under applicable local laws.
6. Content and Content Rights
For purposes of these Terms: (i) “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information, reviews, complaints, or other materials that are posted, shared, published, generated, provided, or otherwise made available through the Services; and (ii) “User Content” means any Content that a User provides, shares, publishes or posts to be made available through the Services, such as reviews and response, and any complaints sent to the website on any specific accredited site.
6.1. Content Ownership, Responsibility and Removal
ReliableSite does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your User Content. Subject to the
foregoing, ReliableSite and its licensors exclusively own all rights, title, and interest in and to the Services and Content, including all associated intellectual property rights. You acknowledge that the
Services and Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter, or obscure any copyright, trademark, service mark or other
proprietary rights notices incorporated in or accompanying the Services or Content.
6.2. Rights in User Content Granted by You
By making any User Content available through Services, by sharing or posting or in any other action, you hereby grant to ReliableSite a non-exclusive, transferable, sublicensable, perpetual, worldwide,
royalty-free license to use, copy, modify, create derivative works based upon and distribute your User Content in connection with operating and providing the Services and Content to you and to other Users of
the Services.
You are solely responsible for all your User Content. You represent and warrant that you own all your User Content. or you have all rights that are necessary to grant us the license rights in your User Content
under these Terms. You also represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through the Services, nor any use of your User Content by
ReliableSite on or through the Services will infringe, misappropriate, or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable
law or regulation.
In certain instances, some of your User Content may not be completely removed (e.g., if you share User Content via filing a complaint) and copies of your User Content may continue to exist on the Services for
archival or backup purposes or to the extent required by applicable laws. Even though Services may store your User Content ReliableSite respects the rights, including intellectual property rights of others and
will handle third-party complaints for abuse and for removal of content from the Services that violates or infringes, in ReliableSite’s discretion, others’ rights, in accordance with ReliableSite’s policies
and pursuant to applicable law, including by removing User Content, informing you of the complaint and terminating your access and use privileges, without waiver of any right to pursue any available remedy at
law or in equity against you.
ReliableSite will not control, verify, or endorse User Content. ReliableSite may, but are under no obligation to, review User Content and remove or block access to such content, if ReliableSite believes, in
its sole discretion, or receives a notice from a third party, that such content may violate third party rights, or may violate any restriction on use under this Agreement, or otherwise violate an individual’s
right, or applicable law.
in accordance with these Terms the Services are not data storage or backup services and therefore we are not responsible or liable for any loss or damage to your User Content or for the removal or deletion of
(or the failure to remove or delete) any such User Content. You are solely responsible for maintaining current and complete backup copies of your User Content.
Without limiting the generality of this section, ReliableSite is not responsible or liable for any unauthorized access to, or use, alteration, theft, or destruction of, your User Content, whether through
accident, fraudulent means or devices, or any other method.
6.3. Rights in Content Granted by ReliableSite
Subject to your compliance with these Terms, ReliableSite hereby grants to you a personal, revocable, limited, non-exclusive, non-sublicensable, and non-transferable license to use and access the Site and
Services solely for your direct use and not for sale, republication, or aggregation, conditioned on your continued compliance with all provisions of these Terms (including without limitation any external terms
and documentation linked or referenced herein).
When using the Content granted or owned by ReliableSite under the foregoing license, you shall not directly or indirectly (i) use the Content to create, supplement, or compile data for any service, website,
application, or documentation that performs substantially the same functionality as the Site or the Services, (ii) disassemble, decompile, reverse-engineer or use any other means to attempt to discover any
underlying code, algorithms, or trade secrets of the Site or the Services, (iii) encumber, sublicense, transfer, distribute, rent, lease, time-share or use the Content in any service arrangement or otherwise
for the benefit of any third party, (iv) adapt, combine, create derivative works of or otherwise modify the Content, (v) disable, circumvent, or otherwise avoid or undermine any security device, mechanism,
protocol, or procedure implemented in the Site or the Services, (vi) use or access the Content for any unlawful, fraudulent, deceptive, tortious, malicious, or otherwise harmful or injurious purpose, (vii)
remove, obscure, deface, or alter any proprietary rights notices on any element of the Content, the Site or the Services or accompanying documentation, or (viii) use the Content, the Site or the Services in
any manner which could damage, disable, overburden, or impair the Content, the Site or the Services or interfere with any third party’s authorized use of the Content, the Site or the Services.
7. General Prohibitions and ReliableSite’s Enforcement Rights
You agree not to do any of the following:
• Post, upload, publish, submit, or transmit any Content, including without limitation reviews, inquiries, or a complaint about an accredited site, that : (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) is using abusive manipulation or dark patterns; (iii) violates any applicable law or regulation or would give rise to civil liability; (iv) fraudulent, false, misleading or deceptive; or (v) uses foul, offensive or abusive language, including swearing, profanity and rude words.
• Use, display, mirror or frame the Services or any individual element within the Services, ReliableSite’s name, any ReliableSite trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without ReliableSite’s express written consent;
• Access, tamper with, or use non-public areas of the Services, ReliableSite’s computer systems, or the technical delivery systems of ReliableSite’s providers;
• Attempt to probe, scan, or test the vulnerability of any ReliableSite system or network or breach any security or authentication measures;
• Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by ReliableSite or any of ReliableSite’s providers or any other third party (including another User) to protect the Services or Content;
• Attempt to access or search the Services or Content or download Content from the Services by any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software or search agents provided by ReliableSite or other generally available third-party web browsers;
• Use any meta tags or other hidden text or metadata utilizing a ReliableSite trademark, logo URL or product name without ReliableSite’s express written consent;
• Use the Services or Content, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;
• Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services or Content;
• Interfere with, or attempt to interfere with, the access of any User, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
• Collect or store any personally identifiable information from the Services from other Users of the Services without their express permission;
• Impersonate or misrepresent your affiliation with any person or entity;
• Violate any applicable law or regulation; or
• Encourage or enable any other individual to do any of the foregoing.
Although we’re not obligated to monitor access to or use of the Services or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute Users who violate the law and where required by such authorities we will disclose your identity to them.
8. Complaint Process
We provide our users with the option to submit a complaint against an accredited site. You may submit a complaint if you genuinely believe that the site does not meet the conditions for holding our accreditation.
We will forward your compliant to the operators of the site and ask for their response, unless we believe in good faith that the complaint does not have any grounds, or that you have submitted the complaint in bad faith. We may also contact you for additional information related to your complaint and you commit to provide such additional information in a timely manner. We will continue processing your complaint subject to receiving sufficient information from you. Unless we reject your complaint, we will review the complaint, any further information that you will provide us upon our request, and the site’s response, and consider taking any actions that we deem necessary in relation to the site’s accreditation.
9. Links to Third Party Websites or Resources
The Services and App may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.
10. Termination
We may terminate your access to and use of the Services, at our sole discretion, at any time. Where possible, we will try to give you reasonable notice if we decide to terminate the Services or any part. You may cancel your Account at any time through the Services or by emailing us at support@reliablesite.com. Upon termination, ReliableSite has no obligation to maintain, store or transfer any data that you have shared or posted on the Services.
11. Warranty Disclaimers
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED “AS IS” AND ON “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any Content. You acknowledge and agree that there are risks inherent to transmitting information over and storing information on the internet and that we are not responsible for any losses of your data, confidentiality or privacy in connection therewith.
12. Indemnity
You will indemnify and hold harmless ReliableSite and its officers, directors, employee and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to or use of the Services or Content, (ii) your User Content, or (iii) your violation of these Terms or any additional instructions, guidelines or policies issued by ReliableSite.
13. Limitation of Liability
NEITHER RELIABLESITE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT RELIABLESITE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED UNDER APPLICABLE LOCAL LAWS, IN NO EVENT WILL RELIABLESITE’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE GREATER OF (I) THE TOTAL AMOUNT YOU HAVE PAID TO RELIABLESITE FOR THE SERVICES OR (II) ONE HUNDRED US DOLLARS (US$100).
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN RELIABLESITE AND YOU.
14. Dispute Resolution
Our goal is to provide you with great service, so we’ll try our best to resolve any disagreements that you have with us. If we can’t, then you and we both agree to resolve disputes related to your use of the Services or these Terms (each, a “Claim”) in binding arbitration instead of court, except that each party retains the right: (i) to bring an individual action in small claims court; and, (ii) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights.
You agree that you will notify us in writing of any Claim or dispute concerning or relating to your use of the Site or Services and give us a reasonable period of time to address it before bringing any legal action, either individually or as a class member against ReliableSite or Comparison Review Ltd. You agree to send a letter requesting arbitration and describing your Claim to Comparison Review Ltd., 35 Ballards Lane, London, N3 1XW, United Kingdom, as well as a copy via e-mail to legal@reliablesite.com. You agree to submit to the personal jurisdiction of the state and federal courts located in the State of New York, United States.
15. Governing Law
These Terms and any action related thereto will be governed by the laws of the State of New York, United States, without regard to its conflict of laws’ provisions.
16. Choice of Forum
The exclusive jurisdiction and venue for all Claims that are not subject to arbitration, including any Claims brought on behalf of a company or other legal entity, will be the state and federal courts located in New York City, the State of New York, United States, and each of the parties hereto waives any objection to jurisdiction and venue in such courts.
17. General Terms
These Terms constitute the entire and exclusive understanding and agreement between ReliableSite and you regarding the Services and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between ReliableSite and you regarding the Services and Content. If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect. You may not assign or transfer these Terms, by operation of law or otherwise, without ReliableSite’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. ReliableSite may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Any notices or other communications provided by ReliableSite under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
ReliableSite’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of ReliableSite. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
18. Feedback
We welcome feedback, comments, and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at support@reliablesitstg.wpengine.com. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully paid, royalty-free, sublicensable, and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.
19. Contact Information
If you have any questions about these Terms or the Services, please contact ReliableSite at: info@reliablesitstg.wpengine.com, or by mail to: Comparison Review Ltd., 35 Ballards Lane, London, N3 1XW, United Kingdom.